OnePlus India Exits Offline Retail and Expands Service Network as CEO Departs

By Shikhar Mehrotra • Updated On Mar 27, 2026

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TL; DR

OnePlus India is expanding its service network to over 600 centres via OPPO’s infrastructure.
The company is shutting down offline retail, with March 31 set as the final billing date.
India CEO Robin Liu’s departure and global restructuring rumours add context to today’s changes.

OnePlus India has announced a 50% expansion of its authorised service network, growing from 400 to over 600 touchpoints across 500 cities in the country. This also includes Tier-2 and Tier3 cities. The brand has done this by leveraging Oppo’s existing service network.

Also Read: Samsung Brings The Premium, AI-Powered Galaxy Book 6 Series To India

Service Network Grows By 50% Via Oppo’s Infrastructure

Per OnePlus India, the move will reduce travel distances and wait times for customers to get their handsets repaired or replaced under warranty. However, the development comes amid significant organisational changes at the company.

According to reports, the service expansion was intended to reassure customers ahead of the company’s exit from the offline market. The company has reportedly asked partner-run exclusive stores to shut down, leaving only three company-owned outlets in the country.

Also Read: Motorola Razr 70 Ultra CAD Renders Leaked: Slightly Thicker, Same Design

Nord 6 Could Be Amazon-Exclusive

Furthermore, distributors in the general trade channel have been assigned March 31 as their final billing date. Upcoming launches, including the OnePlus Nord 6, are expected to be available exclusively online, via Amazon. We also published a report about the departure of OnePlus India’s CEO, Robin Liu, a couple of days ago.

Here’s a summary of what has happened since January 2026.

January 2026: Android Headlines reported that OPPO is cancelling OnePlus’s 2026 product lineup and planning to exit the North American and European markets.
January 21, 2026: Indian CEO Robin Liu publicly calls shutdown rumours “false and unverified,” along with confirmation of OnePlus India’s normal operations.
March 25, 2026: OnePlus India confirms Robin Liu’s departure as CEO, with no successor named. Liu will reportedly serve his notice period until the end of March 2026.
March 27, 2026: OnePlus announces retail service expansion via Oppo’s network.

Also Read: Exclusive: The OnePlus Nord CE 6 Lite is a bet on the basics: specs and details inside

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Shikhar Mehrotra

Shikhar Mehrotra is a seasoned technology writer and reviewer with over five years of experience covering consumer tech across India and global markets. At Smartprix, he has authored more than 1,700 articles, including news stories, features, comparisons, and product reviews spanning automobiles, smartphones, chipsets, wearables, laptops, home appliances, and operating systems. Shikhar has reviewed flagship devices such as the iPhone 16, Galaxy S25+, and Sennheiser HD 505 Open-Ear headphones. He also contributes regularly to Smartprix’s growing automotive section.

With a deep understanding of both iOS and Android ecosystems, Shikhar specializes in daily tech news, how-to explainers, product comparisons, and in-depth reviews. His DSLR photography in product reviews is recognized as among the best on the team.

Before joining Smartprix, Shikhar wrote for leading publications including Forbes Advisor India, Republic World, and ScreenRant. He holds a Bachelor of Arts in Journalism and Mass Communication from Amity University, Lucknow.

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