How to Reset Forgotten IRCTC Password Online

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Indian Railways Catering and Tourism Corporation aka IRCTC is an online portal for booking train tickets. It is the official website of the Indian Government which eliminates the need for agents or middlemen in the ticket booking process. Travelers now don’t have to stand in long queues to get their train tickets booked. All they need to do is create an account on the IRCTC website or app and book tickets online. The website also shows train availability, PNR status, train fare, tatkal train ticket, and more.

In today’s times when we have apps/websites for almost everything, it is not uncommon to forget your passwords. However, it is not something to be stressed about as just like every other website, IRCTC also offers ways to reset your account password. You can reset your account password via your registered mobile number or email id on the IRCTC app or website. This guide will talk about both the methods that can be used to reset your IRCTC password.

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(A) Reset Password via Registered Mobile Number

  • Go to the IRCTC website and click on the ‘Forgot Password’ option.
  • Key in your username and captcha code displayed below, and click on Proceed.
  • You will be taken to a password recovery page wherein your registered mobile number will be asked.
  • As soon as you do that, One-Time Password (OTP) will be sent to your Registered Mobile Number. Key in that OTP on the password recovery page.
  • When you enter that OTP, you will be asked to enter a new password, and then confirm the new password by entering it once more.
  • Also, enter the captcha code and click on submit to get your new password registered.

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(B) Reset Password via Registered Email ID

  • Go to the IRCTC website and click on the ‘Forgot Password’ option.
  • You will be taken to a new page wherein you will have to enter your username and then click on ‘Proceed’.
  • You will be redirected to a new window where you will have to answer the security question. This question is the one which was set during your account registration. Always remember the answer to this question.
  • Key in the correct answer and you will get an email from IRCTC that will contain steps to reset your password.
  • Follow the instructions in the mail and reset your password. Make sure you choose a strong and unique password that is memorable as well.

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Making a Good Password

When creating a password always use a combination of numbers, letters, and special characters to make it unique and strong. Avoid common words and patterns like 123456 or abcdefg as they are easily guessable.

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Shivangi AgarwalShivangi Agarwal
Shivangi is a tech writer at Smartprix, where she covers consumer technology news with a focus on smartphones, wearables, laptops, and the evolving world of OTT streaming. Since joining the team in August 2021, she has written over 120 in-depth reviews, comparisons, and buying guides aimed at helping readers navigate the ever-changing tech landscape.

With a strong foundation in English literature and education, Shivangi brings clarity, insight, and a reader-first approach to every story. Her expertise lies in breaking down complex features into accessible, practical insights—whether she’s reviewing the latest smartphone or exploring trends in infotainment.

Shivangi holds a B.A. (Hons.) and M.A. in English, along with a B.Ed in English and Social Studies. She is based in Faridabad, India. You can follow her work on Smartprix or connect with her for tech-related queries.

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